Policies & Procedures
Quality Assurance- LuvEnlightens inspects all merchandise prior to shipping, to ensure all clients are receiving 100% quality and satisfaction.
Damages and issues- Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions /nonreturnable items- Sales items, gift cards perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact our sales department if you have questions or concerns.
Refund Policies- are subject to both state and federal law. The federal government propagates the “Cooling Off” rule which allows for the cancelation of a contract for sale under certain conditions. State laws, however, are the primary driver of refund polices. Certain states, such as California, Connecticut, Florida, Hawaii, Maryland, Massachusetts, New Jersey, New York, Ohio, Rhode Island, Utah, and Virginia, require retailers to make buyers aware of their refund policies. We will not provide refunds more than 14 days following date of purchase. All refunds are processed as a gift card. Refund process might take up to 7 business days upon package arrival to our return department and subject to inspection for damages. Shipping and handling fees are not refundable.
Exchanges- Due to limited inventory, we are unable to provide exchanges at this time. We encourage customers to use the size charts per item to determine the best fit at time of purchase.
Contact- via email or phone; will receive a response within 48-hours at firstname.lastname@example.org.
Please Note: Potential service disruptions may occur with certain couriers. Some isolated areas may remain inaccessible and there may be on-going service delays due to local or statewide conditions. This may result in different levels of impact as well as cities, states and zip codes serviced.
Standard Daily Operations- As always, LuvEnlightens appreciates your business and your patience during disruptions. We encourage you to continue to check back with us for the latest news. Note that some isolated areas may remain inaccessible and there may be on-going service delays due to local or statewide conditions.
Shipping to affected areas- To help avoid delays, we encourage you to contact your recipients to verify whether their location is open or able to receive deliveries. Continue to check LuvEnlightens website for service updates. For specific shipment status information, please contact email@example.com. We may suspend certain guarantees due to unforeseen weather conditions in the U.S. e-commerce and other effects of the pandemic throughout the world.
International Shipping Policy
Comments- LuvEnlightens will not tolerate defamatory material, obscene content and abusive or intimidating comments. LuvEnlightens monitor comments on this website and may remove any material from the website at its sole discretion, without warning and without prejudice to any other accrued rights. LuvEnlightens follows the LuvEnlightens house rules when determining if comments should be published.
These disclaimers and exclusions shall be governed by and construed in accordance with English law. Liability is not limited by the above disclaimers in relation to death or personal injury arising from negligence on the part of LuvEnlightens.
While precautions are taken to detect computer viruses and ensure security, LuvEnlightens cannot guarantee that the website is virus-free and secure. LuvEnlightens shall not be liable for any loss or damage which may occur as a result of any virus or breach of security.
While making every attempt to secure personal data, LuvEnlightens cannot accept responsibility for any unauthorized access or loss of personal information that is beyond the control of the LuvEnlightens.
Disclaimer of Liability- The material and information contained on this website are for general information purposes only. You should not rely upon the material or information on the website as a basis for making any business, legal or any other decisions.
Whilst we endeavor to keep the information up to date and correct, LuvEnlightens makes no representations or warranties of any kind, express or implied about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such material is therefore strictly at your own risk. LuvEnlightens will not be liable for any false, inaccurate, inappropriate, or incomplete information presented on the website.
Although every effort is made to keep the website up and running smoothly, due to the nature of the Internet and the technology involved LuvEnlightens takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues (or otherwise) beyond its control or for any loss or damage suffered as a result of the use of or access to, or inability to use or access this website whatsoever.
Certain links in this website will lead to websites which are not under the control of LuvEnlightens. When you activate these you will leave the LuvEnlightens website. LuvEnlightens has no control over and accepts no liability in respect of materials, products, or services available on any website which is not under the control of LuvEnlightens.
To the extent not prohibited by law, in no circumstances shall LuvEnlightens be liable to you or any other third parties for any loss or damage (including, without limitation, damage for loss of business or loss of profits) arising directly or indirectly from your use of or inability to use, this site or any of the material contained in it.
Blogs- The opinions expressed by the bloggers and those providing comments are theirs alone, and do not reflect the opinions of LuvEnlightens. LuvEnlightens is not responsible for the accuracy of any of the information supplied by bloggers or in relation to any comments that are posted. You should bear in mind that circumstances change and that information that may have been accurate at the time of posting will not necessarily remain so.
While we have made every attempt to ensure that the information contained on this site has been obtained from reliable sources, LuvEnlightens is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this site is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose. In no event will LuvEnlightens, its related partnerships or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this Site or for any consequential, special, or similar damages, even if advised of the possibility of such damages.
Certain links in this site connect to other websites maintained by third parties over whom LuvEnlightens has no control. LuvEnlightens makes no representations as to the accuracy or any other aspect of information contained in other websites.
Action- We are taking a variety of steps and devoting resources to continually enhance our websites. Although we are proud of the efforts that we have completed and that are in-progress, we at LuvEnlightens view accessibility as an ongoing effort.
California Customer Privacy Rights- If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA Rights"). This section describes those rights and how you can exercise them with LuvEnlightens.
Right to Know and Right to Deletion- You can request what personal information we have collected, used, disclosed, and sold in the preceding 12 months.
You can also request that we delete your personal information. We may not delete all of your personal information if one of the following exceptions applies:
- Transactional: to complete a transaction for which the personal information was collected, provide a good or service requested by you, or perform a contract we have with you.
- Security: to detect data security incidents.
- Error Correction: to debug or repair any errors.
- Legal: to protect against fraud or illegal activity or to comply with applicable law or a legal obligation, or exercise rights under the law, such as the right to free speech; or
- Internal Use: to use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information (i.e., to improve our services).
Collection of your Personal Information- In order to better provide you with products and services offered on our Site, LuvEnlightens may collect personally identifiable information, such as your:
First and Last Name, Mailing Address, E-mail Address, Phone Numbers
If you purchase LuvEnlightens products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Tracking User Behavior- LuvEnlightens may keep track of the websites and pages our users visit within LuvEnlightens, in order to determine what LuvEnlightens services are the most popular. This data is used to deliver customized content and advertising within the information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. changes are periodically added to the information herein. LuvEnlightens and/or its suppliers may make improvements and/or changes in the site at any time.
LuvEnlightens and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained on the site for any purpose. to the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided "as is" without warranty or condition of any kind. LuvEnlightens and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
LuvEnlightens reserves the right, in its sole discretion, to terminate your access to the site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the state of California, and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the site. Use of the site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms, including, without limitation, this section.
Automatically Collected Information- Information about your computer hardware and software may be automatically collected by LuvEnlightens. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the LuvEnlightens website.
Links- This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard your information delivered to us electronically, our web sites use Secure Sockets Layer (SSL). SSL encrypts your credit card number, name, and address so only we are able to decode your information. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk.
We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that any of your children has provided us with personal information without your consent, please contact us and we will take steps to remove that information from our servers.
Links to Third Party Web Sites
E-mail Communications- From time to time, LuvEnlightens may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from LuvEnlightens or click on a link therein. If you would like to stop receiving marketing or promotional communications via email from LuvEnlightens, you may opt out of such communications by clicking on the “Unsubscribe” button.
Contact Information- LuvEnlightens welcomes your questions or comments regarding this Statement of Privacy. If you believe that LuvEnlightens has not adhered to this statement, please contact LuvEnlightens at:
P.O. Box 7604
Riverside CA 92513.
Email Address: firstname.lastname@example.org
Telephone number: 951-888-0150
Effective as of November 17, 2021
Terms and Conditions- Agreement between User and www.LuvEnlightens.us
Welcome to www.LuvEnlightens.us. The www.LuvEnlightens.us (the "Site") is comprised of various web pages operated by LuvEnlightens LLC. www.LuvEnlightens.us, www.LuvEnlightens.com, www.LoveEnlightens.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.LuvEnlightens.us, www.LuvEnlightens.com, www.LoveEnlightens.com constitutes your agreement to all such terms.
www.LuvEnlightens.us is an E-Commerce Site.
Electronic Communications- Visiting www.LuvEnlightens.us or sending emails to email@example.com constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the site, satisfy any legal requirement that such communications be in writing.
Right to Use Name & Likeness- Client irrevocably permits, authorizes, grants and licenses LuvEnlightens and its affiliates, successors, and assigns the right to use my photograph, likeness, voice, and or quotes or excerpts of my written or verbally expressed words, my name, and testimonial (individually or collectively referred to as “Likeness”) for any lawful purposes, including publicity, marketing, and promotion of LuvEnlightens and its programs without restriction or limitation as to geography or time. Client waives any right to inspect or approve the product or material in which my Likeness may be used. Client agrees that LuvEnlightens is and will be the sole and exclusive owner of all right, title, and interest in and to the above-referenced materials, including all copyrights and any other intellectual property rights therein. Client assigns to LuvEnlightens any right, title, and interest, including any copyright, in the above referenced materials.
Miscellaneous- (a) Governing Law and Remedies. Any disputes arising under this agreement or client’s participation shall be governed by the laws of the state of California without regarding its principles of conflicts of law. Any dispute arising under this agreement or client’s participation shall be submitted to a state or federal court located in Riverside, California, which shall have exclusive jurisdiction over the dispute and to which jurisdiction the parties irrevocably submit.
(b) Class Action Waiver. Each Party waives the right to litigate in court any claim or dispute as a class action, either as a member of a class or as a representative. Any court action hereunder shall proceed solely on an individual basis.
(c) No Waiver. No waiver by either party of any default will be deemed as a waiver of any prior or subsequent default of the same or of another provision of this Agreement.
(d) Amendments. This Agreement will not be modified or amended except in writing signed by both parties.
(e) Entire Agreement. This Agreement contains the entire understanding between the parties with respect to the subject matter of this Agreement and supersedes any and all prior agreements or understanding between the parties on the subject matter hereof.
(f) Severability. The invalidity or unenforceability of any particular provision of this agreement will not affect the validity or enforceability of the other provisions, and this agreement will be construed in all respects as if the invalid or unenforceable provision were omitted; provided, however, that if the omitting of such provision results in a material alteration of this agreement, the remaining provisions of this agreement shall be adjusted equitably so that no party benefits disproportionately.
Links to Third Party Sites/Third Party Services- (www.LuvEnlightens.us) may contain links to other websites (www.LoveEnlightens.com). The linked sites are not under the control of LuvEnlightens and is not responsible for the contents of any Linked Site, including without limitation any link contained in a linked site, or any changes or updates to a linked site. LuvEnlightens is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by LuvEnlightens of the site or any association with its operators.
Use of your Personal Information- LuvEnlightens collects and uses your personal information to operate its website(s) and deliver the services you have requested. LuvEnlightens may also use your personally identifiable information to inform you of other products or services available from LuvEnlightens and its affiliates.
Sharing Information with Third Parties- LuvEnlightens does not sell, rent, or lease its customer lists to third parties. LuvEnlightens may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. LuvEnlightens may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to LuvEnlightens, and they are required to maintain the confidentiality of your information.
LuvEnlightens may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on LuvEnlightens or the site; (b) protect and defend the rights or property of LuvEnlightens; and/or (c) act under exigent circumstances to protect the personal safety of users of LuvEnlightens, or the public.
If you would like to opt out of accepting cookies altogether, you can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it. However, certain features of our web sites or other services may not work if you delete or disable cookies.
We use Google Analytics on our web sites to collect usage data, to analyze how users use the web sites and to provide advertisements to you on other websites